Effective Date: May 01, 2004
F5 Works, LLC is committed to protecting your privacy. That is because
we base our business on the trust you place in us. This policy describes
our practices regarding personal and account information collected
through our Web site. In this policy, “personal and account information”
means your name, company name, account number, address, telephone
number, and e-mail address plus any other information that personally
identifies you, including your industry, the number of employees at
your company, and purchase history, or would permit us to contact
you, and “we” and “us” means F5 Works, LLC as well as its affiliated
companies.
We reserve the right to modify this privacy policy from time to time;
the effective date noted above will indicate the date that this policy
was last updated. You should visit our Web site periodically to review
any changes. How much information must
I share?
The amount and type of information we collect from you depends on
your activities and use of our Web site. Below, we explain what information
we collect. When you browse our Web site
- IP
address - We collect your IP address to measure our Web site
traffic and to help provide a relevant shopping experience.
- Referral Web site. If you come to our Web site via a link,
we collect the location of the link that referred you.
- Browser type. We collect information about the browser you
are using to help optimize our Web site for visitors.
- Movements through our Web site. We keep track of pages you
visit to help provide you with a more personalized shopping and
support experience.
When you make purchases through our Web site
- We collect your name, address and payment information to process
your order. However, you may provide credit card and purchase
order numbers by telephone.
- We collect information contained in “cookies,” such as your
purchases and log in data, to personalize your shopping experience.
Your browser must be set to accept cookies if you wish to add
items to a shopping cart.
When you create an Rubiqs Account on our Web
site
- We collect your user name, password, e-mail address, secret
question, and answer to your secret question to protect your Rubiqs
Account. We use your secret question and answer to identify you
as the account user if you have forgotten your password. You can
help us ensure your privacy by not sharing your user name or password.
When you subscribe to our e-mail newsletter
through our Web site
- You must create an Rubiqs Account to subscribe to our e-mail
newsletter. We use your Rubiqs Account information in connection
with your subscription. To be removed from our newsletter subscription,
click here.
When you request a Rubiqs installation CD
through our Web site
- We collect your name, address and telephone number. If you
would like to change your mailing information and preferences,
click here.
When you communicate with us through our Web
site
- We collect your e-mail address and the other information that
you provide in order to respond to your communication.
When you enter contests, participate in surveys,
or register for other activities on our Web site
- We collect your name, e-mail address and telephone number,
and the other information that is required for entry or participation,
which varies depending on the activity.
Is my personal or account information used
for any other purpose?
We may use your personal and account information to provide products
or services you have requested, respond to a communication from you,
contact you, and as otherwise described in this policy.
We may occasionally send you promotional or product information. If
you do not wish to receive promotional or product information, you
may opt out of future communications by following the instructions
in the e-mail communication or calling us toll free at: 888-367-4709
We may also analyze and act upon your personal and account information
as part of our standard business practices. We occasionally purchase
from third parties commercial information such as company size, number
of employees and annual sales of other companies. We may use this
commercial information along with your personal and account information
to customize our offerings to you, as well as for our internal use.
In addition, in order to measure how we are doing and to better understand
how we can improve our product offerings, we or one of our service
providers or strategic partners may contact you by telephone or e-mail
and solicit your participation in research.
If you become our customer, we may send you updates on important information
about our company and services.
Will my personal and account information be
provided to any other party?
We restrict access to your personal and account information to those
who need access to use it as set forth in this policy. Only authorized
personnel are permitted to see your Rubiqs Account password. Your
other personal and account information may be disclosed to third parties
in limited circumstances. For example, we may share your personal
and account information with our service providers and strategic partners
and with suppliers and other entities involved in transactions you
have initiated. We may disclose your personal and account information
to respond to subpoenas, court orders, or other legal process, as
required by law, or to establish or exercise our legal rights or defend
against legal claims. Your personal and account information may also
be disclosed in connection with a sale of some or all of our business
or a merger with another company. How
do you protect my personal and account information?
We use 128-bit encryption technology and Secure Socket Layers (“SSL”)
in all areas where your personal and account information is required.
Our Web site is certified by VeriSign,
which verifies that our Web site is authentic and that we use SSL
security. To view our VeriSign certificate, click on the image of
the closed lock or the solid key at the bottom of your browser window.
Our Web site security information will appear.
In addition, your personal and account information and transaction
history are kept behind our firewall on separate servers. All transaction
information is processed under encrypted channels, although you may
choose unencrypted processing.
How can I give you feedback or contact you?
Simply click
here. Please note that messages become our property and, unless
you direct otherwise, may be used by us for promotional purposes.
How can I correct inaccurate information?
You may correct some personal and account information maintained in
your Rubiqs Account through your Rubiqs Account. To correct any other
information, please us at our toll free number: 888-367-4709. |
|
|