Effective Date: May 01, 2004

F5 Works, LLC is committed to protecting your privacy. That is because we base our business on the trust you place in us. This policy describes our practices regarding personal and account information collected through our Web site. In this policy, “personal and account information” means your name, company name, account number, address, telephone number, and e-mail address plus any other information that personally identifies you, including your industry, the number of employees at your company, and purchase history, or would permit us to contact you, and “we” and “us” means F5 Works, LLC as well as its affiliated companies.

We reserve the right to modify this privacy policy from time to time; the effective date noted above will indicate the date that this policy was last updated. You should visit our Web site periodically to review any changes.

How much information must I share?
The amount and type of information we collect from you depends on your activities and use of our Web site. Below, we explain what information we collect.

When you browse our Web site
  • IP address - We collect your IP address to measure our Web site traffic and to help provide a relevant shopping experience.
  • Referral Web site. If you come to our Web site via a link, we collect the location of the link that referred you.
  • Browser type. We collect information about the browser you are using to help optimize our Web site for visitors.
  • Movements through our Web site. We keep track of pages you visit to help provide you with a more personalized shopping and support experience.

When you make purchases through our Web site
  • We collect your name, address and payment information to process your order. However, you may provide credit card and purchase order numbers by telephone.
  • We collect information contained in “cookies,” such as your purchases and log in data, to personalize your shopping experience. Your browser must be set to accept cookies if you wish to add items to a shopping cart.

When you create an Rubiqs Account on our Web site
  • We collect your user name, password, e-mail address, secret question, and answer to your secret question to protect your Rubiqs Account. We use your secret question and answer to identify you as the account user if you have forgotten your password. You can help us ensure your privacy by not sharing your user name or password.

When you subscribe to our e-mail newsletter through our Web site
  • You must create an Rubiqs Account to subscribe to our e-mail newsletter. We use your Rubiqs Account information in connection with your subscription. To be removed from our newsletter subscription, click here.

When you request a Rubiqs installation CD through our Web site
  • We collect your name, address and telephone number. If you would like to change your mailing information and preferences, click here.

When you communicate with us through our Web site
  • We collect your e-mail address and the other information that you provide in order to respond to your communication.

When you enter contests, participate in surveys, or register for other activities on our Web site
  • We collect your name, e-mail address and telephone number, and the other information that is required for entry or participation, which varies depending on the activity.

Is my personal or account information used for any other purpose?
We may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you, and as otherwise described in this policy.

We may occasionally send you promotional or product information. If you do not wish to receive promotional or product information, you may opt out of future communications by following the instructions in the e-mail communication or calling us toll free at: 888-367-4709

We may also analyze and act upon your personal and account information as part of our standard business practices. We occasionally purchase from third parties commercial information such as company size, number of employees and annual sales of other companies. We may use this commercial information along with your personal and account information to customize our offerings to you, as well as for our internal use.

In addition, in order to measure how we are doing and to better understand how we can improve our product offerings, we or one of our service providers or strategic partners may contact you by telephone or e-mail and solicit your participation in research.

If you become our customer, we may send you updates on important information about our company and services.

Will my personal and account information be provided to any other party?
We restrict access to your personal and account information to those who need access to use it as set forth in this policy. Only authorized personnel are permitted to see your Rubiqs Account password. Your other personal and account information may be disclosed to third parties in limited circumstances. For example, we may share your personal and account information with our service providers and strategic partners and with suppliers and other entities involved in transactions you have initiated. We may disclose your personal and account information to respond to subpoenas, court orders, or other legal process, as required by law, or to establish or exercise our legal rights or defend against legal claims. Your personal and account information may also be disclosed in connection with a sale of some or all of our business or a merger with another company.

How do you protect my personal and account information?
We use 128-bit encryption technology and Secure Socket Layers (“SSL”) in all areas where your personal and account information is required. Our Web site is certified by VeriSign, which verifies that our Web site is authentic and that we use SSL security. To view our VeriSign certificate, click on the image of the closed lock or the solid key at the bottom of your browser window. Our Web site security information will appear.

In addition, your personal and account information and transaction history are kept behind our firewall on separate servers. All transaction information is processed under encrypted channels, although you may choose unencrypted processing.

How can I give you feedback or contact you?
Simply click here. Please note that messages become our property and, unless you direct otherwise, may be used by us for promotional purposes.

How can I correct inaccurate information?
You may correct some personal and account information maintained in your Rubiqs Account through your Rubiqs Account. To correct any other information, please us at our toll free number: 888-367-4709.

© 2004 F5 Works, LLC all rights reserved. www.F5 Works.com

Rubiqs is an Residential Utility billing software application designed for cities, military bases, apartment communities and landlords who whish to bill all of their utilities in-house. This utility billing software is an easy-to-use application whether it is for water, gas, electricity, wastewater, sewer, garbage, trash or other utilities, Rubiqs is the software for you. Customer support is the foundation of Rubiqs, we are always there for you when you need us. Rubiqs is an stand alone application that reads the meter readings, of all kinds of meters imports data from your property management software, rentrol, amsi, and lot of other property management and accounting software. Rubiqs one solution for all your in house billing needs. Water billing software, and wastewater or sewer billing along with gas, municipal, rural utilities, and accounting with municipal billing Rubiqs is the one for you. This text is for keywords usage, for most of our site is based on images. All search engines can't read or understand the images, and therefore need text. Although you may not be able to see all the water and utility billing software text here, the robots will be able to tell. Which will increase our ranking in most search engines and make Rubiqs free for everyone. Why pay outrageous prices from third party companies who do outside utility billing? With Rubiqs, you can do it all yourself and save thousands of dollars every year. We guarantee it. Rubiqs stands for Residential Utility Billing Input Query System and was developed by F5 Works. Rubiqs is stand alone utility application that can bill all your utilities in-house which will save you thousands of dollars. Rubiqs also can be customized to your companies look and feel. With Rubiqs you may bill any utilities your company or property has. Including water, sewer, wastewater, storm drainage, gas, trash and garbage, electric and tv phones and even dsl or high speed. You also have the ability to rub and do many cool things with the software. If you can click the mouse button, you can use this software. It is simple, and Rubiqs support team is behind you all the way incase you need help.